---
title: How to Add Credits to Your Account
description: "### **Introduction** To ensure your services remain active without interruptions, it's important to add a payment method and set up automatic credit reloading. Adding credits allows the system to automatically charge your card when your balance reaches a certain threshold,…"
url: "https://help.affordablecare.ai/docs/how-to-add-credits-to-your-account/"
updated: "2025-07-24"
category: AI Caller
---

# How to Add Credits to Your Account

### **Introduction**

To ensure your services remain active without interruptions, it's important to add a payment method and set up automatic credit reloading. Adding credits allows the system to automatically charge your card when your balance reaches a certain threshold, keeping your agency operations running smoothly.

Follow these simple steps to add your **credit card details** and set up auto-reload for your account.

## **Step 1: Navigate to Billing Settings**

1. **Log into your account** on the platform.
2. From the left-hand sidebar, click on **Settings**.
3. Under Settings, select **Billing**.

This will open the **Billing** section where you can manage your payment methods and credit balance.

![](https://help.affordablecare.ai/wp-content/uploads/2025/07/Screenshot_7-1.png)

## **Step 2: Enter Your Payment Details**

In the **Payments** tab:

1. Enter your **Card Number**.
2. Provide the **Expiration Date** (MM/YY format).
3. Enter the **CVC** (3-digit security code from the back of your card).

✅ **Tip:** You can use the **Autofill link** if available to quickly populate your saved card details.

## **Step 3: Set Auto-Reload Preferences**

1. **When threshold reaches:**
   - Enter the credit balance amount at which the system should trigger a reload.
       Example: 10 — when your credit falls to $10, the system will automatically reload credits.
2. **Amount to reload:**
   - Enter how much you want the system to reload each time the threshold is hit.
       Example: 50 — the system will add $50 to your balance when it drops to the set threshold.

## **Step 4: Save Your Card**

Once all details are entered:

- Click the **Save Card** button.

Your payment method will now be securely saved, and the auto-reload feature will keep your credits topped up as per the amounts specified.

## **Conclusion**

That’s it! You’ve successfully added your payment method and configured your account to automatically reload credits when needed. This helps you avoid any service disruptions, ensuring continuous access for you and your clients.